Every product distributed by us will go through quality control. Before shipment, we are doing a condition, damage, and operation/function check.
All products sold by us are original OEM factory replacement parts. That means that all parts which we are selling are brand new. We are not selling reproduction parts.
All sold OEM spare parts have 1 year warranty. If a product is not working or damaged then it will be replaced in any case. It is very important to always check the goods upon arrival to find any damage. This may have occurred during transport. If you notice any damage, you must report it to the courier present. It is necessary because it is no longer possible to complain about a problem with the courier service after receipt.
Vwmodul® excludes itself from all complaints If the product has been damaged while transport and the customer have not reported it.
When everything is done according to the regulations, and the photos of damages are received by us, we will send another product to the customer. The customer is responsible for the correct number and quality of pictures.
In most cases, we can assist with the installation, but we cannot be responsible for any damage that may accidentally occur during the installation. We will do our best to provide the customer with the best and most comprehensive installation manual available when requested.
LIMITATION OF LIABILITY
We offer a warranty on both mechanical parts and electrical replacement parts. However, we cannot be held responsible for errors made during the installation of the product if:
It has not made by qualified professionals
It has not been made with the right technical equipment.
Applicable law may not allow the exclusion of limited liability in case of incidental or consequential damages, so the above limitations do not apply to you.